This website is provided for informational, educational, and inquiry-support purposes related to treatments, hospitals, journey steps, patient coordination, and related services. Content on the website may include information about cancer, cell therapy, hospitals, medical pathways, and second-opinion or clinical-trial-related requests.

This website is not intended for emergencies. Do not use this website for urgent medical situations. If you think you may have a medical emergency, contact local emergency services or a qualified physician immediately.

Use of this website, sending a message through the site, or requesting information does not by itself create a doctor–patient relationship, hospital admission, treatment agreement, or guaranteed enrollment in any trial, program, or medical service.

The website may contain general information about diseases, treatments, technologies, patient pathways, or clinical research. This information is not a substitute for individualized medical assessment. Any treatment decision should be made with qualified medical professionals who can evaluate the specific clinical situation.

Where the website discusses treatments, approvals, indications, or trial access, availability and suitability may differ by country, regulator, diagnosis, disease stage, prior treatment, hospital, and physician judgment.

Some therapies or treatment approaches mentioned on the website may be investigational in some jurisdictions or for some uses. References to investigational therapies do not mean those therapies are approved, available to all patients, or appropriate in every case. Where applicable, approved uses should be distinguished from investigational uses to reduce the risk of misleading health-related information.

We aim to keep the website accurate and useful, but we do not guarantee that all content is complete, current, or error-free at all times. Medical, regulatory, and clinical trial information may change. We reserve the right to update, revise, remove, or reorganize website content at any time without prior notice.

By using this website, you agree that you will not:

• Use the website for unlawful, fraudulent, abusive, or harmful purposes.
• Submit false, misleading, or unauthorized information.
• Upload files or documents that you are not authorized to share.
• Attempt to interfere with the website’s security, infrastructure, or normal operation.
• Introduce malware, viruses, scripts, bots, scraping tools, or other malicious code.
• Copy, reproduce, republish, distribute, or reuse website content in violation of applicable intellectual property laws.
• Misuse inquiry forms, messaging features, or contact channels.

If you submit medical records, reports, scans, laboratory results, imaging studies, or other documents through this website or related communication channels, you confirm that:

• You are authorized to provide the information.
• The information is accurate to the best of your knowledge.
• You understand that the materials may be reviewed by authorized coordinators, medical professionals, operational staff, or appropriate institutional partners solely for the purpose of responding to your inquiry.

Submission of documents does not guarantee case acceptance, treatment eligibility, physician review, or clinical trial matching.

Unless otherwise stated, the website and all associated content, including text, graphics, icons, branding, layout, downloads, logos, images, and design elements, are owned by or licensed to ESSEN BIOTECH and are protected by applicable copyright, trademark, and intellectual property laws.

You may access and use this website for your own personal, lawful, and non-commercial purposes. You may not reproduce, modify, distribute, republish, mirror, scrape, frame, or commercially exploit any website content without prior written permission, except where permitted by applicable law.

This website may contain links to third-party websites, hospitals, clinical trial registries, maps, embedded media, scheduling services, messaging platforms, analytics providers, or other external services. ESSEN BIOTECH does not control and is not responsible for the content, availability, accuracy, privacy practices, or terms governing these third-party services. Your use of such services is subject to their respective policies.

We do not guarantee uninterrupted or error-free access to this website. The website may become temporarily unavailable due to maintenance, software updates, technical issues, network interruptions, security measures, or events beyond our reasonable control.

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how personal information, cookies, and related technologies are collected, processed, stored, and protected.

To the fullest extent permitted by applicable law, this website and all content made available through it are provided on an “as is” and “as available” basis. ESSEN BIOTECH makes no express or implied warranties regarding availability, reliability, merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted operation of the website.

To the fullest extent permitted by applicable law, ESSEN BIOTECH shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to, use of, or inability to use this website or any information provided through it.

Nothing in these Terms of Use excludes or limits liability where such limitation is prohibited by applicable law.

You agree to indemnify and hold harmless ESSEN BIOTECH, its affiliates, directors, officers, employees, contractors, service providers, and partners from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising from your misuse of the website, your violation of these Terms of Use, or your infringement of the rights of any third party.

We may revise or update these Terms of Use at any time. Any changes will become effective when the revised version is published on this website. Continued use of the website after such updates constitutes your acceptance of the revised Terms.

These Terms of Use shall be governed by and interpreted in accordance with the laws of the governing jurisdiction applicable to ESSEN BIOTECH, without regard to conflict-of-law principles. Users should consult the final published version of these Terms for the governing jurisdiction selected by ESSEN BIOTECH.

Essen BioTech L.L.C.
254 Chapman Rd, Ste 208 #15400
Newark, Delaware 19702
United States

Department Emails

General & Patient Support
[email protected]

Public Relations
[email protected]

Clinical Trials
[email protected]

Regional Phone Numbers

United States: +1 207 770 6670
United Kingdom: +44 7418 621773
Kingdom of Bahrain: +973 1777 7166